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Tire Warranty

Passenger Tire Warranty

I. WHAT IS WARRANTED AND WHO IS ELIGIBLE UNDER THIS WARRANTY

Kumho Tire Co., Inc., 10299 6th Street, Rancho Cucamonga, CA 91730 warrants to the original consumer purchaser that all Kumho replacement radial tires either directly or through an authorized Kumho dealer, and which are mounted on cars within the U.S.A., and becomes unserviceable for any reason within the manufacturers control, such tire will be replaced with an equivalent Kumho tire.

What is covered by the warranty and how long

The life of the original usable tread has worn down to 2/32″ remaining (worn down to the top of the built-in indicators in the tread grooves), before 6 years from the date of manufacture or purchase date supported with proof of purchase for every passenger and light truck tire (whichever comes first), and before 5 years from the date of manufacture for commercial truck tires (whichever comes first), any new tire manufactured by Kumho Tires Co., Inc. covered by this warranty becomes unserviceable due to a material or workmanship condition, Kumho will do either of the following:

During the first 2/32″ or the original usable tread, Kumho will replace such tire with a comparable new Kumho or Marshal tire free of charge. Applicable taxes on the new tire and costs of mounting and balancing service are payable by the owner.
After the first 2/32″ of the original usable tread, a credit will be given toward the purchase of a comparable new Kumho or Marshal tire to the original usable tread of the new tire. Applicable taxes and costs of mounting and balancing service are payable by the owner.

The amount of such credit will be calculated by the following formula:

 

Remarks: *** Please refer to the Adjustment Credit Percentage Table to obtain the actual percentage amount when calculating the formula below.

 

Example: C= 5 (O.T.R) = ***38% x $100.00 (P) = $38.00
10 (O.T.)

C: Amount of credit
O.T.R.: Original Usable Tread Remaining on Returned Tire
O.T.: Original Usable Tread on New Tire
P: Purchase Price of New Tire in accordance with KUMHO Dealer’s Price List effective at the time of adjustment

Temporary Spare Tire
During the first 1/32″ of the original usable tread, Kumho will replace such temporary tire with a comparable new Kumho temporary tire free of charge. After the first 1/32″ of the original usable tread, but less than 2/32″, a credit of 50% towards a comparable new Kumho temporary tire will be given. Applicable taxes and costs of mounting and balancing service are payable by the owner.

Adjustment on ride complaint or out-of-round tires is allowed only during the first 2/32″ of the original tread depth before 12 months from date of manufacture or purchase date (whichever comes first), supported with proof for every passenger and light truck tire

WHAT IS NOT COVERED BY THE WARRANTY

This limited warranty is applicable only in the United States, and any tires used or equipped on a vehicle registered or operated outside the U.S. are not covered by this warranty.
Tires branded or marked “Non-Adjustable (NA) or Blemished (Blem) or DOT/Serial numbers previously cut will not be adjusted.
Any tire worn beyond the wear bars (less than 2/32”remaining tread).
The cost of application taxes and mounting and balance service.
Tire damage or irregular wear due to:
Road hazard, including puncture, cut, impact break, bulge, snag, stone drill, collision.
Continued use while run flat or under acute under-inflation
Improper use or operation, without limitation, improper inflation pressure, overloading, use of an improper rim, tire/wheel assembly imbalance or other vehicle condition, worn suspension components, improper mounting or de-mounting, misuse, misapplication, fire or other externally generated heat, water or other material trapped inside the tire during mounting, tire alteration, racing or competition purposes, improper inserting of sealant, balance or filler materials.
Improper repair, or with repairs not conforming to the Rubber Manufacturers Association standards, or with section repairs, or with self-vulcanizing plug only.
Failure to rotate the tire at least every 5,000 miles as evidenced by Kumho‘s Mileage Warranty/Tire Rotation Card (printed in this brochure) or vehicle misalignment.
Ozone or weather cracking on tires over four (4) years from the date of the manufacture.
Tires that have been recapped, or retreaded, or regrooved.
Ride disturbance (out-of-round, vibration, pulling, etc.) claims submitted after the first 2/32” of tread wear.
Loss of time, or use, inconvenience, or any incidental or consequential damage.
Tires that have been modified by the addition or removal of material or any tire intentionally altered to change its appearance.
Tires unserviceability caused by the tire operation in excess of tire/wheel manufacturers specifications and recommendations.
Tires that are miss-applied due to insufficient speed rating, or undersized, or oversized tires.
Tires that have become unserviceable because chemical corrosion, vandalism, chains and flat spotting.
Tires involved in any race related activities.
This limited warranty applies only to the original purchaser and is non-transferable.

OWNER’S OBLIGATION

In order to be eligible for Kumho’s limited warranty service the owner must:

Present the tire to any authorized Kumho dealer.
Complete and sign a Kumho warranty claim form, which is available at any authorized dealer.
Pay the amounts due on a new tire, less the amount of credit, including taxes, mounting and balancing charges or the cost of other services ordered.
To locate an authorized Kumho /Marshal dealer, look in the yellow pages under Tire Dealer, use our web address www.KumhoTireUSA.com and refer to the Kumho Dealer Directory or call 800-HI-Kumho (800-445-8646).

 

Other Rights

This limited warranty gives the owner of KUMHO tires specific legal right, and you may also have other rights which vary from state to state.

LIMITED TREAD WEAR WARRANTY

For Passenger Radial Tires: For Light Truck Tires:
Pattern Mileage Coverage Pattern Mileage Coverage
KU21 30,000 MILES KL51 60,000 MILES (P-Metric sizes)
716 50,000 MILES
732 50,000 MILES
795 70,000 MILES

 

If tread has worn down to the tread wear indicators (2/32nds tread depth) within 48 months from the date of purchase (or manufacturer) or does not deliver the warranted miles of normal passenger use, whichever comes first, Kumho Tire U.S.A., Inc. will make an allowance for unused service towards a comparable new tire, pro-rated on warranted miles.
The replacement allowance will be calculated by percentage of the warranted miles not received multiplied to the predetermined adjustment price of the tire at the time and place of the adjustment.

ELIGIBILITY FOR LIMITED TREAD WEAR WARRANTY

To make a claim, the owner must present the original customer copy of Kumho ‘s Mileage Warranty Card (contact local Dealer or call 800-HI-Kumho ? 800-445-8646), which records the date of purchase, name of purchaser, original mileage and identification of the vehicle to an authorized Kumho dealer.
This limited tread wear warranty applies only to the original owner and is non-transferable.
The owner shall pay the cost of mounting, balancing and other service charges or taxes.
The owner must rotate the tires every 5,000 miles.
The following are exclusions to the Limited Tread Warranty:
Tires branded “NA”, “Blem”, etc.
Tires exhibiting uneven or rapid wear which is caused by mechanical irregularlity in the vehicle such as alignment (a measured tread difference of 2/32nds of an inch or more across the same tire).
Tires worn-out or damaged due to:
Improper inflation, improper mounting, uneven wear, overloading or off-road driving, run flat or racing, accident, fire or chemicals, use on RV or commercial vehicle, vandalism or gross abuse, defective mechanical condition of vehicle, road hazard damage (puncture, cut, impact break, etc.), and lack of tire rotation.

ROAD HAZARD PROTECTION

Every KH795/KR21 steel belted radial passenger tire that has been damaged due to normal road hazard conditions and cannot be repaired during the first 25% of the usable tread, will be replaced free of charge with an equivalent Kumho tire.

24 HOURS ROADSIDE ASSISTANCE

The Solus KR21 and the Road Venture APT have a 24 hour roadside assistance service coverage. This coverage extends 2 years from the date of purchase.

CASING CREDIT

Casing of Kumho radial truck tires are warranted to remain serviceable up to the second retread.
If an examination by Kumho shows that a casing of a Kumho radial truck tire delivers unsatisfactory service due to factors within the manufacturer’s control, Kumho will give a credit toward the purchase price of a comparable new Kumho tire in the amount indicated below: Tire Size Casing Value
8.25R15 $30.00
7.50R16 $30.00
8R17.5 $30.00
215/75R17.5, 235/75R17.5 $30.00
225/70R19.5, 245/70R19.5 $30.00
265/70R19.5, 285/70R19.5 $30.00
8.2R16 $35.00
255/70R22.5 $50.00
9.00R20, 10R22.5 $60.00
10.00R20, 11R22.5 $80.00
295/75R22.5, 295/80R22 $80.00
11.00R20, 12.00R20 $90.00
10.00R22, 11.00R22 $90.00
12R22.5, 315/80R22.5 $90.00
12.00R24, 11R24.5 $90.00
285/75R24.5 $90.00
385/65R22.5, 425/65R22.5 $90.00

 

Radial truck tires used in mining service are not eligible under this program.

REPLACEMENT WARRANTY

If you receive a replacement tire under this warranty, it will be covered by the manufacturer’s warranty and the supplemental limited mileage warranty that Kumho Tire U.S.A., then gives on that tire.

 

THIS IS THE ONLY EXPRESS WARRANTY GIVEN BY KUMHO APPLICABLE TO KUMHO/MARSHAL REPLACEMENT TIRES. KUMHO DOES NOT MAKE ANY OTHER EXPRESS WARRANTY OR IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

KUMHO DOES NOT AUTHORIZE ANY OTHER PERSONS, INCLUDING AUTHORIZED DEALERS TO CHANGE THIS WARRANTY OR CREATE ANY OTHER OBLIGATION IN CONNECTION WITH KUMHO/MARSHAL TIRES. KUMHO WILL NOT DO ANYTHING OTHER THAN WHAT IS STATED IN THIS WARRANTY IF A DEFECT IS FOUND TO EXIST IN A KUMHO/MARSHAL REPLACEMENT RADIAL TIRE. ALL OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY OBLIGATION OR LIABILITY ON THE PART OF KUMHO FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (SUCH AS LOSS OF USE OF CAR, LOSS OF TIME OR INCONVENIENCE) ARISING OUT OF A DEFECT.

 

THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE.

Medium Commercial Truck Warranty

LIMITED WARRANTY

Kumho Tire U.S.A., INC. (“Kumho”), hereby warrants that every new truck tire manufactured by Kumho TIRE CO., LTD. (“Kumho Tires”) will remain serviceable until its original usable tread has worn down to 2/32” remaining – or before 5 years from the date of manufacture (whichever comes first) – at which point the tire is considered fully worn out.

WARRANTY OBLIGATIONS

If an examination by Kumho shows that a Kumho Tire is unusable due to a material or workmanship condition, Kumho will do either of the following:

During the first 2/32” of the original usable tread, Kumho will replace such tire with a comparable new Kumho tire free of charge. Applicable taxes on the new tire and costs of mounting and balancing service are payable by the owner.
After the first 2/32” of the original usable tread, a credit will be given toward the purchase of a comparable new Kumho Tire in proportion of the original usable tread remaining on the returned tire to the original usable tread of the new tire. Applicable taxes and costs of mounting and balancing service are payable by the owner.

The amount of such credit will be calculated by the following formula:

 

C = O.T.R. x P
O.T.

C: Amount of credit
O.T.R.: Original Usable Tread Remaining on Returned Tire
O.T.: Original Usable Tread on New Tire
P: Purchase Price of New Tire in accordance with Kumho Dealer’s Price List effective at the time of adjustment.
* Remarks: Please refer to Adjustment Credit Percentage Table.
Adjustment on out-of-balance or out-of-round tires is allowed only during the first 2/32″ of the original tread.

CASING WARRANTY

Casings of Kumho radial truck tires are warranted to remain serviceable up to the point of second retread.
If an examination by Kumho shows that a casing of a Kumho radial truck tire delivers unsatisfactory service due to factors within the manufacturer’s control, Kumho will give a credit toward the purchase price of a comparable new Kumho Tire in the amount indicated below: Tire Size U.S. $
8.25R15 $30.00
7.50R16 $30.00
8R17.5 $30.00
215/75R17.5, 235/75R17.5 $30.00
255/70R19.5, 245/70R19.5 $30.00
265/70R19.5, 285/70R19.5 $30.00
8.25R16 $35.00
255/70R22.5 $50.00
9.00R20, 10R22.5 $60.00
10.00R20, 11R22.5 $80.00
295/75R22.5, 295/80R22.5 $80.00
11.00R20, 12.00R20 $90.00
10.00R22, 11.00R22 $90.00
12R22.5, 315/80R22.5 $90.00
12.00R24, 11R24.5 $90.00
285/75R24.5 $90.00
385/65R22.5, 425/65R22.5 $90.00
445/65R22.5 $90.00

Radial truck tires used in mining service are not eligible under this program.

EXCLUSIONS

All Kumho warranties are limited to the original purchaser and the original vehicle on which they are mounted, and are not assignable to subsequent purchasers or vehicles.
This Limited Warranty is applicable only in the United States and any tires used or equipped on a vehicle registered or operated outside the U.S. are not covered by this warranty.
The following are not covered by the Limited Warranty:
Tires branded or marked “Non-Adjustable (NA)” or “Blemished (Blem)”, or previously adjusted:
Failure, damage or irregular wear due to:
road hazards (e.g., puncture, cut, snag, impact breaks, etc.),
wreck, collision;
fire, accident or vandalism; improper inflation, improper installation, overloading, running while flat, high speed spin up, racing, chain damage;
mechanical condition of vehicle, including misalignment, wheel imbalance, faulty shocks or brakes;
misapplication of tire, use of improper inner tube;
alteration of the tire or addition of alien materials, or transfer from one vehicle to another; and
radial truck tire failed due to faulty retreading or material.
ozone or weather cracking on tires over four (4) years from the
date of manufacture.
Cost of mounting and balancing services;
Loss of time or use, inconvenience, or any incidental or consequential damages.
Some States do not allow limitations on duration of the warranty, or the exclusion or limitation of incidental or consequential damages, so the above limitation exclusion may not apply to you.

OWNER’S OBLIGATION

In order to be eligible for Kumho’S Limited Warranty service, the owner must:

Present the tire to a Kumho dealer from which the original purchase was made;
Present proof of purchase to satisfaction of the dealer;
Complete and sign a Kumho Warranty Claim Form, which is available at any authorized dealer; and
Pay the amounts due on a new tire, less the amount of credit, including taxes, mounting and balancing charges or cost of other services ordered.

DISCLAIMER

This warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality of Kumho Tires, whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided herein.

OTHER RIGHTS

This Limited Warranty gives the owner of Kumho Tires specific legal rights, and you may also have other rights which vary from state to state.

 

To locate an authorized Kumho /Marshal dealer, look in the yellow pages under Tire Dealer, use our web address www.KumhoTireUSA.com and refer to the Kumho Dealer Directory or call 800-HI-Kumho (800-445-8646). *** kumhotireonly.com does not support warranty.***